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ScreenConnect: Remote Desktop & Mobile Support Software

ScreenConnect, developed by ConnectWise, is a robust remote desktop and mobile support software designed to solve technical issues for clients anytime and anywhere. This versatile tool offers seamless remote access across various devices, including Windows, Mac, Linux, and mobile platforms. With advanced security features and customizable options, ScreenConnect empowers users to provide efficient and secure support tailored to their specific needs.

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Screenconnect Outage Map

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FAQs

What is ScreenConnect?

ScreenConnect is a remote desktop and mobile support software that allows users to solve technical issues remotely for clients on various devices.

What platforms does ScreenConnect support?

ScreenConnect provides support for a range of platforms including Windows, Mac, Linux, and mobile devices.

What features does ScreenConnect offer?

Key features of ScreenConnect include unattended access, session recording, customizable branding, and advanced security protocols.

Is there a free trial available for ScreenConnect?

Yes, ScreenConnect offers a free 14-day trial with no credit card required, allowing users to explore its features.

Who can benefit from using ScreenConnect?

ScreenConnect is designed for a wide range of users, including Managed Service Providers (MSPs), internal IT teams, SaaS support, help desks, and educational institutions.

How does ScreenConnect ensure security?

ScreenConnect employs advanced encryption and security protocols to protect user data and ensure secure remote access.

Q: How often does Screenconnect experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Screenconnect outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.

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